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August 12, 2023 General

The Benefits of Software Implementation for a Mid-Market Business

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By Connor O'Keefe

Software implementation is a crucial part of getting a new software, almost as important as buying the software itself. But the purchase is just the beginning. Implementation is make or break for your new strategy, and improperly rolling out a platform can leave you with more headaches than you started with. At Brainsell, we understand that software implementation is a complex process, and it requires planning and preparation in order to be successful.

How to Properly Plan for Software Implementation in the Mid-Market

The first step in any planning process is to define your goals: what do you want to accomplish with your new software solution? Before you begin the implementation process, it’s important to have a detailed understanding of what you are trying to achieve with the new software. Make sure all stakeholders are clear on objectives and that everyone is on board for successful implementation.

Secondly, you’re going to want to have some sort of expert on retainer. Whether you have them as a key stakeholder involved in the process every step of the way or if it’s simply a support agent from the vendor, having a knowledgeable person to lean on during the implementation process will prove invaluable, even if you can’t see it at the outset of the project.

While your key stakeholders work on the implementation, it’s worthwhile to invest in training for the other members of your team.

Keys to Successful Software Implementation in the Mid-Market

When it comes to successful software implementation, there are a few key points to keep in mind. First and foremost, communication is key. Ensure that all stakeholders have a clear understanding of the objectives and goals for the project and ensure that everyone is on board with the implementation process before moving forward.

Additionally, plan for a testing period before going live with the software; this will ensure that any glitches are identified and corrected before they cause any issues down the line. Finally, make sure that you have a system in place to measure success – both during the implementation and after going live. This will give you a better understanding of the success of the project, allowing you to make adjustments as needed. By following these tips, you’ll be able to ensure that your implementation project is as smooth as possible.

Common Mistakes in Software Implementation and How to Avoid Them

The number one most common mistake mid-market companies make when rolling out an implementation project is a lack of planning. If there’s one thing you take away from this page, it is that a solid strategy is the single most important thing when setting up your new solution. By putting a plan in place ahead of time, you’ll be able to anticipate any roadblocks and ensure that the project goes as smoothly as possible. This plan should include budgeting, timeline scheduling, team structure and roles, and other key details that your implementation expert can assist you with.

Another common mistake is not communicating with stakeholders and users throughout the entire process. It’s important to keep everyone in the loop on the progress and get their feedback. This will ensure that everyone is on board with the project and won’t be surprised by any changes or delays, which would inevitably cause unnecessary friction amongst the team and ultimately hinder the whole process.

Finally, it’s imperative that you’re thorough when testing all features of your solution to make sure everything is working as expected before you go live. Taking these steps will help guarantee a successful implementation project from start to finish.

Interested in learning more? Contact BrainSell today and ask about our implementation services! Our team of experts can make your software implementation work smoothly from day one, guaranteed.

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Author Bio

Connor O'Keefe

Connor O'Keefe joined BrainSell as the content marketing manager in 2023 but has enjoyed writing since he was old enough to spell his name. Connor's passion for creating content is rivaled only on his love for camping trips and trivia nights.

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