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How will Zendesk improve your retention efforts?
What are the main features of Zendesk?
- Seamless channel integration
- Ticket forms
- Conditional and custom ticket fields
- SLA views
Reviews & Ratings
A Crowd Favorite
“Zendesk Support is the best and most restorative solution to give good customer support. It has all the necessary tools to provide the best care, person to person. its design is also innovative, simple, but ideal for the work that needs to be done.”
“Zendesk replaced our legacy ticket system, which was clunky and not cloud-based. Perhaps most importantly, it permitted customers to give direct feedback as soon as a ticket is marked closed. Zendesk has been an invaluable tool for us in evaluating whether we're providing top-notch support.”
San Francisco, CA
Startups to enterprises
Popular Industries Served:
Higher Ed, Ecommerce, Retail, Manufacturing, Software, Hospitality
Ticketing; Help desk; Email solution
How much does Zendesk cost?
Per user per month
- Email & social channels
- Web widget & Mobile SDK
- Pre-defined business rules
- Essentials card
- Interaction history