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Zendesk support ticket dashboard.

Zendesk Support

Customer Support

Your omnichannel customer support solution.

Like what you see? Get a closer look.

How will Zendesk improve your retention efforts?

What are the main features of Zendesk?

  • Seamless channel integration
  • Ticket forms
  • Conditional and custom ticket fields
  • SLA views
  • Multilingual
  • Multi-brand

Reviews & Ratings

A Crowd Favorite

G2 logo

“Zendesk Support is the best and most restorative solution to give good customer support. It has all the necessary tools to provide the best care, person to person. its design is also innovative, simple, but ideal for the work that needs to be done.”

G2

Capterra logo

“Zendesk replaced our legacy ticket system, which was clunky and not cloud-based. Perhaps most importantly, it permitted customers to give direct feedback as soon as a ticket is marked closed. Zendesk has been an invaluable tool for us in evaluating whether we're providing top-notch support.”

Capterra

Zendesk Stats

Headquarters:

San Francisco, CA

Founded In:

2007

Mobile App:

Yes

Free Trial:

Yes

User Minimum:

None

Subscription Types:

Monthly, Annual

Deployment Options:

Cloud hosted

Ideal For:

Startups to enterprises

Popular Industries Served:

Retail, IT, Insurance

Favorite Features:

Ticketing; Help desk; Email solution

University of Louisville logo

From the Source: Zendesk

“There is absolutely no way we could handle the volume and variety of transactions that come without a tool like Zendesk.”

– Melissa Shuter, TitleExecutive Director of Operations Support Services

Zendesk dashboard view
Zendesk dashboard view

How much does Zendesk cost?

Three stacks of money laid on top of one another

Starts at

$5

Per user per month
Billed annually

Includes:

  • Email & social channels
  • Web widget & Mobile SDK
  • Pre-defined business rules
  • Essentials card
  • Interaction history
Contact our Sales Team

Relevant Solutions & Integrations

5CC634D0-96F7-4851-818C-E9FBBE8115F7 Created with sketchtool.
D810E552-E271-408B-AFCB-CCB224224BDE Created with sketchtool.