Zendesk for Manufacturing: AI-Driven Customer Support and Service
Learn More and Register![Example overview of the sales funnel pipeline chart](https://www.brainsell.com/wp-content/uploads/2020/02/Sugar-Sell-Screenshot.png)
Sugar Sell
Your time-aware, no-touch customer relationship management (CRM) solution.
Award-Winning SugarCRM Partner
How will Sugar Sell improve your sales efforts?
What are the main features of Sugar Sell?
![hand extending a sprinkled cupcake](https://www.brainsell.com/wp-content/uploads/2020/03/cupcake-opt-right-e1585143590636-768x512.png)
- Lead, opportunity, account and contact management
- Reporting and dashboards
- Product Catalog and Quote Management
- Sales Forecasting
- Sugar Business Process Management
- Integration with other platforms, such as Sage 100 Cloud.
Reviews & Ratings
A Crowd Favorite
![Capterra logo](https://www.brainsell.com/wp-content/uploads/2020/03/capterra-logo-3.png)
“Intuitive and very easy to use.”
Capterra
![G2 logo](https://www.brainsell.com/wp-content/uploads/2020/03/G2-Crowd.png)
“Indispensable when handling leads.”
G2 Crowd
![Google Play](https://www.brainsell.com/wp-content/uploads/2020/03/Google-play-logo.jpg)
“Allows me to be very productive and deliver extraordinary customer experiences...even when I'm on the plane.”
Google Play
Sugar Sell Stats
Headquarters:
Cupertino, California
Founded In:
2004
Mobile App:
Yes
Free Trial:
Yes
User Minimum:
10
Subscription Types:
Monthly, yearly
Deployment Options:
Cloud Hosted and On-Premise
Ideal For:
Small to mid-market organizations
Popular Industries Served:
Manufacturing, IT, SaaS, finance, professional services, Direct to Consumer, high tech, insurance
Favorite Features:
Heavy customization capability; Sandbox and test environments; User, role, and access management
Scalable Options for Growth-Focused Businesses
Sell Essentials
$49/user/month
- 3 User Minimum, 5 User MaximumSales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account ManagementGet a high-definition view of everything happening with your customers!
- Contact ManagementConvert leads to contacts and cultivate deeper insights to better serve and grow relationships!
- Lead ManagementConvert and track leads that become opportunities.
- Opportunity ManagementCultivate each individual opportunity from start to finish with progress tracking.
- Quote ManagementQuickly create quotes and contracts, and shorten the time to close!
- Activity ManagementCollect customer conversations and interactions, and surface critical insights.
- Pipeline ManagementGet visibility into your entire pipeline across opportunities and how close they are to becoming new customers.
- Quota ManagementGive sales reps and sales managers role-specific views of their forecasting commitments while improving accuracy and visibility into quota attainment.
- Subscription ManagementSupport subscription-based busines models and renewals management!
- Reporting and AnalyticsAccess and customize reports and interactive dashboards, giving you real-time, actionable customer insights and visibility into business activities, KPIs, and trends.
- ForecastingAutomatically create an accurate sales forecast based on current pipeline and seller commitments.
- Pipeline AnalyticsEmpower your team to review current pipeline health and key metrics at any time!
- MobilityAvailable for iOS and Android with offline capabilities!
- Omnichannel CommunicationsCommunicate with customers via email, call or chat!
- Collaboration & TeamworkBoost teamwork and alignment across different business units or departments.
- Business Process ManagementDefine, design, and standardize complex business processes. Manage and automate the execution of repetitive tasks!
Sell Advanced
$80/user/month
- 3 Users MinimumEnhanced sales force automation and generous extensibility with add-ons with AI capabilities and standard support.
- Account ManagementGet a high-definition view of everything happening with your customers!
- Contact ManagementConvert leads to contacts and cultivate deeper insights to better serve and grow relationships!
- Lead ManagementConvert and track leads that become opportunities.
- Opportunity ManagementCultivate each individual opportunity from start to finish with progress tracking.
- Quote ManagementQuickly create quotes and contracts, and shorten the time to close!
- Activity ManagementCollect customer conversations and interactions, and surface critical insights.
- Pipeline ManagementGet visibility into your entire pipeline across opportunities and how close they are to becoming new customers.
- Quota ManagementGive sales reps and sales managers role-specific views of their forecasting commitments while improving accuracy and visibility into quota attainment.
- Subscription ManagementSupport subscription-based busines models and renewals management!
- Reporting and AnalyticsAccess and customize reports and interactive dashboards, giving you real-time, actionable customer insights and visibility into business activities, KPIs, and trends.
- ForecastingAutomatically create an accurate sales forecast based on current pipeline and seller commitments.
- Pipeline AnalyticsEmpower your team to review current pipeline health and key metrics at any time!
- MobilityAvailable for iOS and Android with offline capabilities!
- Omnichannel CommunicationsCommunicate with customers via email, call or chat!
- Collaboration & TeamworkBoost teamwork and alignment across different business units or departments.
- Business Process ManagementDefine, design, and standardize complex business processes. Manage and automate the execution of repetitive tasks!
- Intelligent Lead PrioritizationPrioritize leads based on AI-powered predictive lead-conversion scores. Expand on past successes by leveraging insights from matching lead profiles to similar accounts!
- Intelligent Opportunity PrioritizationMore accurately predict the fate of sales opportunities and ultimately increase your win rate!
Sell Premier
$135/user/month
- 10 user minimumComprehensive sales force automation capabilities for complex business with built-in AI and enhanced support.
- Account ManagementGet a high-definition view of everything happening with your customers!
- Contact ManagementConvert leads to contacts and cultivate deeper insights to better serve and grow relationships!
- Lead ManagementConvert and track leads that become opportunities.
- Opportunity ManagementCultivate each individual opportunity from start to finish with progress tracking.
- Quote ManagementQuickly create quotes and contracts, and shorten the time to close!
- Activity ManagementCollect customer conversations and interactions, and surface critical insights.
- Pipeline ManagementGet visibility into your entire pipeline across opportunities and how close they are to becoming new customers.
- Quota ManagementGive sales reps and sales managers role-specific views of their forecasting commitments while improving accuracy and visibility into quota attainment.
- Subscription ManagementSupport subscription-based busines models and renewals management!
- Reporting and AnalyticsAccess and customize reports and interactive dashboards, giving you real-time, actionable customer insights and visibility into business activities, KPIs, and trends.
- ForecastingAutomatically create an accurate sales forecast based on current pipeline and seller commitments.
- Pipeline AnalyticsEmpower your team to review current pipeline health and key metrics at any time!
- MobilityAvailable for iOS and Android with offline capabilities!
- Omnichannel CommunicationsCommunicate with customers via email, call or chat!
- Collaboration & TeamworkBoost teamwork and alignment across different business units or departments.
- Business Process ManagementDefine, design, and standardize complex business processes. Manage and automate the execution of repetitive tasks!
- Intelligent Lead PrioritizationPrioritize leads based on AI-powered predictive lead-conversion scores. Expand on past successes by leveraging insights from matching lead profiles to similar accounts!
- Intelligent Opportunity PrioritizationMore accurately predict the fate of sales opportunities and ultimately increase your win rate!
- Guided SellingDesign, visualize, and automate sales processes. Create playbooks and templates for sales plays, sales methodologies, lead nurturing and more!
- Data Enrichment and News FeedAutomatically enrich customer data with relevant external insight and news. Add customers and competitors to a customizable news feed!
- Mail & Calendar IntegrationWork with your Sugar data directly within Outlook or Gmail!
- Geo MappingSee which accounts and leads are in closest proximity to each other. Route leads or accounts by territory!
- Pipeline & Revenue OptimizationUnocver changes and emerging trends across all opportunities to optimize pipeline performance and revenue attainment.