Zendesk Sell gives reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. For example, when a support ticket turns into questions about new products, the lead can be handed off to sales. Keeping track is easy because data capture is automated, so reps and agents can stay on the same page.

Gain a holistic view of what’s going on with your sales pipeline. Zendesk Sell makes it easy to keep your team focused on the highest value leads and deals without worrying about manual and tedious admin tasks. You can build and manage a pipeline that aligns with your business so your reps can prioritize your customers and prospects.

Make calls, send emails, schedule meetings, and view deal history all from one place — without logging everything by hand. With Zendesk Sell, you get Smart Lists to help you segment and filter your leads and deals in real-time so that you can stay organized and spot opportunities. When it comes time to close deals, you can do it anywhere, because Zendesk Sell gives you the power of a desktop sales tool in the palm of your hand — even when you’re offline.

Track every interaction with every customer, and turn that data into reports that help analyze and forecast your business. With Zendesk Sell, you get drag-and-drop dashboards, as well as 30+ out-of-the-box reports for visualizing, understanding and interacting with your data.