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How will Sugar Serve improve your sales efforts?
What are the main features of Sugar Serve?
- Service console
- Case Management
- SLA Management
- Case routing
- Reporting and analytics
Reviews & Ratings
A Crowd Favorite
“Sugar covers the whole customer life cycle from Lead through Sales and on-going Support and Marketing. It is easy to use and has many features like in-line editing that keep Clicks to a minimum. Most tasks can be one with two or three clicks.”
“Great tool to manage relations with customers and follow-ups, brought some visibility where it was lacking.”
Sugar Serve Stats
Cloud Services & On-Premise Solutions
SMB, Mid-Market, Enterprises
Popular Industries Served:
Manufacturing, Business Services, Financial Services, Commercial Banking, Insurance, Professional Services, Direct to Consumer, Software/Technology
Pre-built reports and dashboards; Self-Service portal; Realtime CX reports
From the Source: Unifin
“The customer journey changed a lot for us with Sugar. Now we can react faster.”
How much does Sugar Serve cost?
Per user per month
- Omnichannel Engagement via Voice, Chat, Email
- Self-Service Knowledge Base features
- Service Agent Console
- Case & SLA Management
- Built-in Reports and Dashboards