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Comparison Demo: Salesforce vs. Zendesk Sell

What's the difference between Salesforce.com and Zendesk Sell? BrainSell's President Sonja Fridell walks through the key features of both CRMs in this concise comparison demo.

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How will Salesforce improve your sales efforts?

What are the main features of Salesforce?

  • Lead and Opportunity Management
  • Account and Contact Management
  • Workflow Approvals
  • Files Sync and Share
  • Reports and Dashboards
  • Sales Forecasting
Salesforce main dashboard (Source: G2)
Salesforce Opportunity Dashboard (Source: G2)
Salesforce Opportunity Forecast Dashboard (Source: G2)

Reviews & Ratings

Crowd favorite features

Capterra logo

“This CRM can do anything.”

Capterra

G2 logo

“Salesforce pushes the company that wants to grow.”

G2 Crowd

SalesForce Stats

Headquarters:

San Francisco, CA

Founded In:

1999

Mobile App:

Yes

Free Trial:

Yes

User Minimum:

5

Subscription Types:

Yearly

Deployment Options:

Cloud hosted

Ideal For:

Small markets to enterprises

Popular Industries Served:

Manufacturing, IT, SaaS, finance, professional services

Favorite Features:

Contact and Account Management; Partner Relationship Management; Opportunity Pipeline Management

Scalable Options for Growth-Focused Businesses

Essentials

$25/user/month

  • Account, Contact, Lead, and Opportunity ManagementManage the entire sales cycle from tracking sales leads and opportunities to managing account and individual contact details in one place.
  • Email Integration with Gmail or OutlookGet a complete view of customer interactions and boost productivity by automatically syncing email with CRM data.

Professional

$75/user/month

  • Account, Contact, Lead, and Opportunity ManagementManage the entire sales cycle from tracking sales leads and opportunities to managing account and individual contact details in one place.
  • Email Integration with Gmail or OutlookGet a complete view of customer interactions and boost productivity by automatically syncing email with CRM data.
  • Pipeline and Forecast ManagementGet a real-time view into your business health. Stay up to speed on your pipeline and improve forecast accuracy with the help of signals, custom KPIs, and more.

Enterprise

$150/month/user

  • Account, Contact, Lead, and Opportunity ManagementManage the entire sales cycle from tracking sales leads and opportunities to managing account and individual contact details in one place.
  • Email Integration with Gmail or OutlookGet a complete view of customer interactions and boost productivity by automatically syncing email with CRM data.
  • Pipeline and Forecast ManagementGet a real-time view into your business health. Stay up to speed on your pipeline and improve forecast accuracy with the help of signals, custom KPIs, and more.
  • Workflow and Approval AutomationAutomate standard internal business processes and approvals with point-and-click simplicity.

Unlimited

$300/user/month

  • Account, Contact, Lead, and Opportunity ManagementManage the entire sales cycle from tracking sales leads and opportunities to managing account and individual contact details in one place.
  • Email Integration with Gmail or OutlookGet a complete view of customer interactions and boost productivity by automatically syncing email with CRM data.
  • Pipeline and Forecast ManagementGet a real-time view into your business health. Stay up to speed on your pipeline and improve forecast accuracy with the help of signals, custom KPIs, and more.
  • Workflow and Approval AutomationAutomate standard internal business processes and approvals with point-and-click simplicity.
  • Sales Engagement and InsightsAccess a centralised selling hub with cadences, strategic automation, premium activity capture, rep-centric email functionality, and to-do list tools.
  • Sales InsightsGet built-in sales cycle intelligence, out-of-the-box lead and opportunity scoring, plus insights from calls, interactions, and deal health using a suite of AI functionalities.
  • Premier Success Plan Build a path to success by leveraging Premier's expert guidance, tailored resources, and 24/7 support.

Tired of research? Just want straight answers?

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Benefits of working with BrainSell

  • We guarantee you’ll get in touch with us on the first call.
  • We practice what we preach – business growth (since 1994).
  • You’ll get Big-Firm advice, without the sticker shock.
  • You get a partner for the long haul — your success is our success!