How to Create Better Customer Experiences with Sugar Serve

Did you know aligning your sales and service team leads to a better customer experience?

During our recent webinar, we explored SugarCRM’s customer support tool, Sugar Serve and how you can leverage the power of Sugar’s CX platform for engagement throughout the complete customer lifecycle.

Some key points discussed:

• Productivity – agents can be more productive by having information right at their fingertips
• Customer Satisfaction – connect with your customers via voice, chat, email, or self-service
• Service Cost Reduction – automate processes to make service simpler and more cost-effective
• Sales + Service Alignment – creates stronger customer experiences and drive overall business growth for your company

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