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How to Create Better Customer Experiences with Sugar Serve

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Did you know aligning your sales and service team leads to a better customer experience?

During our recent webinar, we explored SugarCRM’s customer support tool, Sugar Serve and how you can leverage the power of Sugar’s CX platform for engagement throughout the complete customer lifecycle.

Some key points discussed:

  • Productivity – agents can be more productive by having information right at their fingertips
  • Customer Satisfaction – connect with your customers via voice, chat, email, or self-service
  • Service Cost Reduction – automate processes to make service simpler and more cost-effective
  • Sales + Service Alignment – creates stronger customer experiences and drive overall business growth for your company

Fill out the form to view the recording. 

Fill out the form to view the recording!

Meet the Sugar Serve Experts

Jenna Carrillo

Customer Success Manager

Kevin Cook wearing a beige suit. Kevin Cook wearing a beige suit.

Kevin Cook

Executive VP

Ready to rock? So are we!

hand gesturing 'rock on' with a silver studded leather bracelet on the wrist.

Benefits of working with BrainSell:

  • We guarantee you’ll get in touch with us on the first call.
  • We practice what we preach – business growth (since 1994).
  • You’ll get Big-Firm advice, without the sticker shock.
  • You get a partner for the long haul — your success is our success!