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2024 CX Trends Report

CX Trends Report

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Unlock the power of intelligent CX

With 70% of CX leaders rethinking their entire customer journey, this is the year of massive transformation. Zendesk is revealing ten trends pushing the customer experience towards a smarter future.

Download your copy of the report to learn how rapid innovations in AI and other emerging tech are claiming the spotlight and ways leaders are getting ahead of the big change.

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