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How to leverage customer insights for greater business impact
Could your internal tools use a “chaos to calm” transformation? With the whole world online, there’s a lot to keep track of, especially when it comes to customers. It’s easy to feel overwhelmed in seemingly endless, fragmented data.
In a recent virtual discussion, Zendesk, BrainSell, and Harbor Path explored how to take your systems from disjointed and chaotic, to cohesive and calm.
Key takeaways included:
- Turn fragmented data into insightful reporting—no statistics degree required
- Improve customer experience (CX) with data-driven insights
- Quickly identify problem areas or potential opportunities within your CX operations
Interested in learning how BrainSell and Zendesk can lead to better actionable customer insights for your company? Contact us for a complimentary consultation.