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eBook Customer Experience

Strategies for successful student and faculty communication

The future of education is being decided upon now, as universities continue to adapt to the changes brought on by the global pandemic and new models of virtual, hybrid, and in-person learning. Central to every model is our reliance on technology.

Fill out the form to see the seven best practices for cutting-edge schools! The E-book will cover, in detail, how a customer service platform like Zendesk can help you:

  • Make it easy for students, parents, and faculty
  • Help customers get answers faster with self-service
  • Bring it all together with one view for agents or IT personnel
  • Empower agents with workflows that promote efficiency and collaboration
  • Scale self-service with help from agents
  • Personalize CX with a unified customer view
  • Learn how to improve with analytics
Strategies for Successful Student and Faculty Communication

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