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November 9, 2018 Business Technologies

CRM News: Act! Issues “Important Notification” For All Customers

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By Brainsell Editorial Team

As a value-added reseller, we are committed to staying on top of all news and updates from the software vendors we partner with and ensuring our clients stay up to date as well.

Act! recently published the following “Important Notification” to its website:

We have recently been informed that an embedded third-party software component of Act! that facilitates licensing services is being discontinued by the manufacturer at the end of this year. As of January 1, 2019, standard subscription entitlement checks and/or certain common actions you may take that interact with the licensing component will cause Act! to fail and you will no longer be able to access your database. Examples of these common actions include attempting to install Act! on new hardware, modifying existing hardware, and modifying your user count.

Per Act!, this affects both active subscribers (Act! Premium and Act! Premium Plus) as well as customers not on active subscription (All Pro customers and Premium customers using unsubscribed perpetual licenses) and action must be taken before December 31, 2019.

You can read the the full notification here.

If you’re a BrainSell Act! customer, please contact Ron Madara at [email protected] and he will work with you to ensure you experience no disruptions going into 2019.

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