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December 6, 2016 Business Technologies

Make Your CRM More Productive with VOIP Integration

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By Sonja Fridell

VOIP IntegrationDoes your company have a functioning CRM that is efficient, but not as productive as hoped? Consider adding VOIP integration to enhance productivity!  Although there are several options in the current marketplace our focus (for the purposes of this blog) are the capabilities of a particular phone intelligence platform: Tenfold.

Let BrainSell and Tenfold show you the details in our webinar on Wednesday, December 14, 2016 2:00 PM – 3:00 PM EST.  We will be showing how to integrate with Tenfold: cost, features and usability.


So who are Tenfold and what exactly do they do?

Tenfold is a leading global provider of cloud-based software-as-a-service. Plug your phone system into your CRM seamlessly; it works adeptly with the following CRM platforms:

VOIP Integration         VOIP Integration          VOIP Integration          VOIP Integration

What happens when your phone rings?

VOIP Integration activates on both inbound and outbound calls with Tenfold.  Your user interface is in the form of a pop-up tab on your monitor or you can log into a browser portal.  Each call syncs with leads, accounts, or opportunities within your CRM system.  Add notes through the Tenfold UI, directly to your CRM.  No delay in stopping to open your CRM, locate the lead, and add notes to the tab or update the call record.  Most noteworthy features include the ability to create tasks with keywords and include coworkers, via email, with a tag.

“No Match Found!” – No problem.

If the lead or account does not exist in your CRM, no problem.  Tenfold gives you the opportunity to create contacts through the UI pop-up window! Record the notes without having to first load new information to your CRM.

Tenfold Snapshot - Pop-out

What else can Tenfold do?

Tenfold offers: a power dialer, click- to-call from your CRM and all Google Chrome pages, impressive reporting features through an analytics dashboard, social profile integration and much more.  Tenfold can show you, via reports, what day of the week and time your employees connect with clients the most.

Interested?  Need more information?

Join the webinar on Wednesday, December 14, 2016 2:00 PM – 3:00 PM EST.  We will discuss: automatic call logging in SalesForce, rapid response to incoming leads, the benefits of Tenfold, & a LIVE demo. Register below to save your spot!


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author bio

Sonja Fridell

Sonja is very active in architecting CRM, ERP and marketing automation solutions for clients across North America. As an ex-journalist, she is adept at exploring a client’s needs and coming up with cutting edge, elegant solutions that fit, drive adoption, and create real results.

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