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Webinar Customer Experience

On-Demand Webinar: How to Create Better Customer Experiences with Sugar Serve

Did you know aligning your sales and service team leads to a better customer experience?

During a recent webinar, we explored SugarCRM’s customer support tool, Sugar Serve and how you can leverage the power of Sugar’s CX platform for engagement over the complete customer lifecycle.

Some key points discussed:

  • Productivity – agents can be more productive by having information right at their fingertips
  • Customer Satisfaction – connect with your customers via voice, chat, email, or self-service
  • Service Cost Reduction – automate processes to make service simpler and more cost-effective
  • Sales + Service Alignment – creates stronger customer experiences and drive overall business growth for your company

View the webinar:

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Are you looking to implement a new customer support or service tool? We’ll guide you through the areas necessary to determine the value of each of your options. Contact us.

Looking to do more research? Download our Zendesk vs. Sugar Serve comparison guide for a side-by-side view of two leading support platforms.

Zendesk or SugarCRM: Which is Right for You?

Get your copy of our in-depth comparison guide to help you decide on these two top-tier CX platforms!

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