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September 6, 2022 Business Technologies

How Much Does a CRM Cost?

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By Brian Anderson

CRM software can be an excellent investment for businesses of all sizes. Not only does CRM software help to automate and organize customer data, but it also provides valuable insights that can help improve business performance.

However, one of the biggest questions business owners ask is, “how much does CRM really cost?”

This blog post will highlight all the factors that impact the cost of CRM implementation. This includes the cost of software licenses, as well as the cost of implementation and other additional costs based on user needs. Let’s get started!

CRM License Costs

The cost of CRM software licenses can vary depending on the features and functionality needed. CRM software is typically priced per user, with discounts available for volume licensing.

For example, Salesforce CRM licenses start at $25 per user per month. However, if you require more advanced features, such as marketing automation or customer service management, the price can increase to $75 per user per month.

On the other hand, HubSpot offers a free CRM plan for anyone looking to try it out with limited features. Their paid plans start at $45 per month for two users and increase by $23 for each additional user needed.

[Learn More: HubSpot vs. Salesforce – 2022 Platform Comparison Guide]

As you can see, the price of CRM software licenses can vary widely. It’s essential to evaluate your needs to select the right CRM software for your business – and your budget.

CRM Implementation Costs

In addition to the cost of CRM software licenses, there are also implementation costs to consider. Implementing a CRM system can be complex and time-consuming, so determining your CRM budget is important to factor in the price of professional services. Working with a growth enablement expert like BrainSell can ensure a streamlined implementation and increase adoption. You could also self-implement, but we tend to see CRM implementations become more problems than solutions.

The price of CRM implementation services will vary depending on the size and complexity of your CRM project. With BrainSell, you can expect to pay anywhere from $10,000 to $50,000. You can spend as much as $200,000 on CRM implementation services elsewhere.

Additional CRM Costs

Once your CRM system is up and running, a few additional costs are to be considered.

  1. First, you will need to factor in the cost of CRM data migration. If you have a large amount of customer data to migrate into your new CRM system, it’s important to budget for this cost.
  2. Second, CRM customization can be expensive. If you need to customize your CRM system to fit your business’s specific needs, you will also need to budget for this cost.
  3. Finally, you will need to factor in the cost of CRM training. CRM systems can be complex, so it’s essential to budget for training to ensure your team can use the system effectively.

[Get the Digital Transformation Playbook: 5 Key Components to Enable Growth and Scale]

BrainSell is Here to Help with All Your CRM Pricing Needs!

CRM systems can be an excellent investment for businesses of all sizes. However, several factors impact the cost of CRM implementation. This blog post highlights some key costs to consider when budgeting for your CRM project.

The bottom line: CRM is a valuable tool that can help businesses achieve their goals, but it’s essential to understand the cost before deciding. Do you still have questions about CRM cost? Our team of experts can help! Contact us today for a free consultation.






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